Refund policy

Because sometimes, even perfection isn’t quite perfect.

We totally get it—sometimes your order shows up and the vibe just isn't right. Maybe your walls changed their mind. Maybe your computer is acting fussy. Or maybe your cat walked across the keyboard mid-checkout. Either way, we’re here to help.

📦 For Physical Products (Shipped Items)

If your item arrived damaged, defective, or looking like it lost a fight with the mailman, please reach out within 30 days of delivery. We’ll make it right—refund, replacement, or possibly interpretive dance. (But probably a replacement.)

🛠️ We may ask for a quick photo of the issue so we can file it under "mysteries of shipping" and do better next time.

If you're just not feelin' it? That’s okay too. As long as your item is unused and in original condition, we’ll happily take it back. You’ll may just need to cover the return shipping.

🖥️ For Digital Products

Digital goodies are instant, magical — and non-refundable, since there’s no way to "return" a download. But if you run into any tech hiccups or something looks off, we want to hear about it! We're happy to troubleshoot, resend files, or help however we can.

💌 Translation: We’re not robots. We’re nice humans. Reach out and let’s talk it through.

🚫 Things That Aren’t Returnable

Custom or personalized items (unless we messed something up—then it's totally on us!)

Digital downloads (again, unless something’s gone glitchy)

Gift cards (though you’re welcome to re-gift it like a legend)

📬 How to Start a Return

Just email us at sillygoosegift@gmail.com or use our Contact Page with your order number, a quick note, and possibly a meme (optional, but appreciated). We’ll guide you from there.

💡 The Bottom Line

We want you to love your order. If something’s off, let us know—we’ll do our best to fix it faster than you can say “Where’s my receipt?” (No worries—we’ll look it up for you.)